Welcome To Our Store
Quality and integrity are at the core of everything we deliver. Every product is thoroughly inspected before shipment to meet the standard we proudly stand behind.
Return Policy
Due to the nature of our products, we maintain a final-sale policy. We kindly ask that you review your selections carefully before purchasing, as refunds and exchanges are not available.
If you have any questions about a product before placing your order, please contact our customer service team for assistance.
Order Cancellations
Once an order has been submitted, it cannot be modified or cancelled. In the event of unforeseen circumstances, we may, at our discretion, cancel an order when deemed necessary.
Processing Times
Please allow 3–5 business days for standard processing times.
Pre-orders typically require 7–15 business days for processing. These timeframes are tentative and may vary depending on availability.
During sales, holidays, and periods of high order volume, processing times may be longer than usual. Should an extended delay occur, we will keep you informed through email and when appropriate our social media channels.
PLEASE NOTE that processing times do not include shipping transit times.
Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. Please take a moment to carefully review your name, address, apartment or suite number, and other delivery details before submitting your order.
SHEEGLAMOUR is not responsible for packages that are delayed, lost, returned, or misdelivered as a result of incorrect or incomplete shipping information provided at checkout.
Shipping & Tracking
Once your order has shipped, a tracking notification will be automatically sent to the email address provided at checkout. Your parcel will arrive according to the shipping method selected at checkout.
Please allow the carrier’s stated timeframe for delivery once your parcel has shipped.
Carrier Responsibility
Once your parcel has been received by the shipping carrier, responsibility for the shipment during transit rests with the carrier. SHEEGLAMOUR is not responsible for delays, loss, damage, or other issues that may occur while your parcel is in transit.
For concerns regarding a shipment after it has been handed over to the carrier, please contact UPS directly using the tracking information provided in your shipping confirmation.
Order Issues & Product Concerns
If we’ve made an error with your order, please reach out to us within 72 hours of receiving your parcel so we may promptly assist.
Should you experience any product concerns, please contact us directly. Your satisfaction matters to us, and we’re committed to handling every concern with care.
Please contact our customer service team at info.sheeglamour@gmail.com